Users are experiencing issues with video playback on the Hudl App

Incident Report for Hudl

Resolved

This incident with video playback within the app has been resolved.

Posted Nov 17, 2023 - 08:19 CST

Monitoring

A fix has been implemented for videos impacted by this incident and we are monitoring the results.

Posted Nov 16, 2023 - 16:54 CST

Update

We are still investigating the issue some users are seeing with video playback on the Hudl App. Playback on the web is currently unaffected and can be utilized as normal.

Posted Nov 15, 2023 - 11:47 CST

Identified

We have identified the issue that impacted videos playing back on the Hudl App. We are working towards a solution for affected videos and will provide more updates soon.

Posted Nov 15, 2023 - 09:29 CST

Investigating

We are investigating the issue some users are seeing with video playback on the Hudl App. Playback on the web is currently unaffected and can be utilized as normal.

Posted Nov 15, 2023 - 08:45 CST

This incident affected: Hudl.com.